CAF Brochure

Self-Assessment against the CAF model offers the organisation an opportunity to learn more about itself. Compared to a fully developed Total Quality Management model, the CAF is designed to be a user-friendly introductory model. CAF has the advantage of being compatible with the other models and may therefore be a first step for an organisation wishing to go further with quality management. In the CAF brochure the following topics are described:
  • principles of the module
  • the structure (criteria and sub-criteria)
  • scoring panels
  • guidelines to apply
  • glossary and explanatory terms

CAF Brochure - 2013
The CAF 2013 has been launched at the 5th European CAF Users’ Event in Oslo on 27-28 September 2012. For information on the CAF revision click here. You can find the English brochure here.

29 language versions are now published!
The brochure is also available in the following languages: [AL] [AM] [AT] [Arabic] [BE nl] [BE fr] [BG] [BS] [CZ] [DE] [EE] [ES] [FI] [FR] [GR] [HR] [HU] [IS] [IT] [MK] [NL] [NO] [PL] [PT] [RO] [RU] [SK] [SR] [TR]


CAF Brochure - 2006
Clicking on the language indicators below will take you to the CAF brochure in your chosen language.

These languages are only available in 2002 version
[SE] [KR]